A 99.9% Server Uptime
We’ve built our shared hosting platform using stable hardware components and significantly customized software. Our system administrators have installed a customized version of SELinux on each of our web hosting servers to guarantee maximum safety and stability. We have installed a number of DoS protection appliances in addition to powerful firewall software to make sure our network is unassailable and secure.
All our Linux shared hosting plans include a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our guarantee stays the same.
A 99.9% Network Uptime
If you would like to provide an enterprise–grade web hosting service, you can rarely rely on the default network configuration in a datacenter. We’ve set up our own custom internal network so as to ensure an extra–fast connection speed with the rest of the world.
And thanks to this, regardless of which data center facilities you opt for: our datacenter in USA, our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe or our datacenter in Australia, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is valid for all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done everything to lessen all potential risks with our cloud hosting packages and regardless of the fact that we provide top–notch tech support, sometimes the client is just not pleased with what we offer. Or he needs to migrate to a more robust web hosting solution, such as a virtual private server or a dedicated hosting server.
For this reason, we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not fully happy, we will give you a reimbursement.
24/7 Technical Support
If you have ever been forced to wait around for hours for a reply, you’re probably aware of how exasperating this can be, even more so if your web site is on the line. That is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be right here for you and they’ll respond to you within 60 minutes. And the best part is that their average ticket response time is below 20 minutes!