Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying superior quality support in a timely manner is our top priority, so we backup each Linux shared hosting plan with a 1–hour ticket resolution guarantee. As you submit a ticket or post an email, our user technical support staff will try all they could do to offer the most satisfactory answer to your case and to provide you with information in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time required. Our crew of technicians will be on–line for you 24x7x365 to respond to all of your queries and to handle any problem you might have. You can easily submit a help and support ticket from your Control Panel or drop an e–mail any moment. Additionally, on business days, you’re able to give us a call or make use of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need help while working on your online projects within the Control Panel, it is possible to always click the Help key and see your concern in the selection of content articles that will show up. We have as well turned the majority of the content articles into video clips. The list of video clips will come up if you pick the Videos button available in each section.