1 hour ticket response
We are focused on supplying a quick and adequate response to each tech support ticket posted by a client. Our capable help desk staff representatives will examine your query and will offer you the most effective option. We offer a 1–hour response time guarantee for all tech support tickets. In fact, the average ticket response time has proved to be twenty minutes.
An Excellent Customer Care Service
We have a team of web hosting support technicians who are prepared to answer all your requests anytime you are in need of support. Almost all our client service team representatives have many years of experience in the Linux shared hosting arena, so you can always rely on swift and accurate answers to your queries.
An Intuitive Help Center Section
In the Control Panel you’ll find an easy–to–navigate Help Center section where you can find quick hints on how you can use our services. You can get the answers to your queries in our F.A.Q. library, see more info in the web hosting account management articles or check our educational video tutorials.