Live Chat Support in Shared Hosting
In addition to the phone and ticket support, we supply live chat support as well. You'll be able to get in touch with us every day, including holidays and weekends, and we will give you more details about the Linux shared hosting that we offer in case you are not a customer yet, or about common and billing questions when you already have a user profile. Although for entirely technical matters you'll have to open a ticket to our tech assistance team, as such issues will need more time to be dealt with, you may still contact us on our live chat for some technical information. To give you an example, we will help you set up an email address in your e-mail client or troubleshoot multiple problems, saving you plenty of time. Even if our telephone lines are already off for the day, you can speak to a live person.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support as part of our services, so that when you have any questions about our Linux semi-dedicated hosting, you're able to get in touch with our customer care team anytime regardless if you've already purchased your account or not. In general, the chat service is intended for pre-sales, billing and common questions and problems, still we can assist you with quite a few tech questions too. We will help you pick the right package for your sites in case you do not have an account yet, we can reply all of the billing questions or issues you could have or we can assist you with installing your new email address on your PC or smartphone - all this will be done in a timely manner because our live chat service is online all day, every single day. Any time you want support, you're able to chat with an agent and save considerable time.