Service Uptime Guarantee in Shared Hosting
We guarantee 99.9% service uptime for each and every shared hosting account on our web servers. We utilize an avant-garde cloud Internet hosting platform where every part of the web hosting service is handled by an independent cluster of servers, thus if one machine fails, the remaining ones within the cluster will take over immediately. The cloud platform also lowers the overall load greatly, and so the hosting service is considerably more stable when compared with a service where everything runs on one machine and your Internet sites are going to perform in the best possible way. We furthermore have redundant Internet lines and diesel backup generators to ensure that your websites will remain online no matter what. Hardware and software firewalls ensure the proper performance of the web servers in case of DDoS attacks whereas in the case of any software issue, we have admins monitoring the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server plans feature a 99.9% uptime guarantee. In fact, you won't notice any downtime or service disturbances at all because of the fact that we employ a revolutionary cloud platform and instead of handling everything on a single web server like most companies do, we have separate clusters of servers that control each and every service - files, emails, Control Panel, databases, etcetera. We also have a custom load-balancing system, so our website hosting service is way more stable compared with what you'd usually find available on the market. To make sure that nothing will interrupt the work of your Internet sites, our server facilities have diesel backup generators and a few different Internet providers. We also have hardware and software firewalls to prevent DDoS attacks and staff keeping track of the servers 24/7 to tackle any software issue that may appear.
Service Uptime Guarantee in VPS
When you acquire a Virtual Private Server through us, we guarantee that the physical server your account is set up on will be functional a minimum of 99.9% of the time. While we are not able to control what you’ll do with your Virtual Private Server and what you set up on it, we are going to ensure that the main server is going to work 24/7 with no interruptions. Our facilities have a number of Internet providers as well as backup generators to ensure the uninterrupted work of all machines accommodated there. When there is a problem with any virtual server on the physical one, we've got a team of experienced professionals to eliminate it in a very timely manner and to to guarantee the other virtual private server accounts within that web server won't be affected. We use only new, carefully tested hardware components for the servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Hosting
If you buy a dedicated server package through us, you’ll be able to take advantage of our service and network uptime guarantee. We will make sure that your hosting server is available a minimum of 99.9% of the time no matter what. We use new, diligently tested hardware components to assemble each web server and we ensure that all of the pre-installed software is working properly before the web server is handed over to the customer. We have also taken measures to prevent any possible infrastructural issues - the continuous power supply is guaranteed by powerful diesel generators, while 24/7 accessibility to the dedicated servers is ensured via multiple independent Internet service providers. Our administrators are available 24/7, including weekends & holidays, so even if any unpredicted trouble comes up, they can deal with it immediately to prevent any downtime of your machine and the websites or offline applications accommodated on it.